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01997 421 000

Delivery of Goods

For deliveries to non- UK addresses and certain remote locations e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands and the Channel Islands there may be an additional delivery charge and slightly longer delivery lead-time.

Goods can be delivered either to your home address, to an alternative address or to your work.

A signature is required for all Royal Mail Recorded Delivery and courier deliveries.

If your order contains more than one product the individual products may, on occasions, be sent on multiple dispatches at no extra charge.

Your order will be delivered either by Royal Mail, Royal Mail Recorded Delivery or by courier.A signature is required for all Royal Mail Recorded Delivery and courier deliveries. Goods delivered by courier should arrive between 9am and 5pm, Monday to Friday.All courier deliveries must be signed for.If you are out when the courier arrives the courier will leave a card with the contact number for you to call to arrange a suitable time for redelivery or for you to collect the goods from the local depot.

Deliveries to non- UK or remote locations may take longer.

Please note that if your order is made up of a combination of items, deliveries may, on occasion be made separately.

Risk in the goods will pass to you on delivery.

We reserve the right to alter or amend delivery times in exceptional circumstances.
We do everything we can to meet the delivery time specified , however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed.We will inform you if we become aware of an unexpected delay. In the event that we fail to meet a specified delivery date you will have the option of either cancelling your order and receiving a full refund, or continuing with the order and accepting a refund of any additional delivery charge we have made.

A Tracking number can be issued on request.

Delivery times quoted above can vary depending on stock availability and delivery location.